At MiMedia, we’ve built the next generation consumer cloud. It’s the digital home our memories deserve, finally. All the photos, videos, music and files you care most about in one awesome spot – safe, organized and accessible always on all devices. We’re about simplifying, enjoying and sharing our digital lives and not getting buried by data or putting special moments in boxes. We offer consumers a rich and engaging experience plus powerful tools to curate, personalize and (re)discover your digital memories.
1. What Information Do We Collect?
2. What We Do with the Information?
3. What Rights and Control Do You Have Over Your Information?
1. What Information Do We Collect?
Personal Information : This is profile information that you voluntarily provide to us and helps identify you when you sign-up, use and/or pay for our services. Such information can include your name, email address, username, password, payment card information, and phone number (if you have signed up for Two-Step Authentication). Personal Information can also include the information of your contacts, in the event that you share content with them, for example, and to the extent that you voluntarily provide this information to us.
Device Information: In order to provide a high-performing service, we collect certain information about your device - such as model number, manufacturer, operating system (e.g. iOS or Android) - so that we can best understand how our application performs on each platform and device.
Usage Information: This is information we collect about users’ activities on the MiMedia Services, including actions users take in their account (such as uploading, viewing, editing, deleting and organizing files). When you use the MiMedia Services to store files, we also collect and store the files (including associated metadata, if any) that you upload and save but we do not view the contents of your files.
Also, we do not collect your mobile device’s precise geolocation (i.e. GPS) information when you use the MiMedia Services. However, when or if you use a GPS-enabled mobile device to take a photo or shoot a video, your mobile device’s location information may be captured by your device in the metadata of your photo or video. Accordingly, when or if you upload these photos or videos to MiMedia for storage, any location information captured in the metadata of your photos or videos will also be stored.
NOTE: We do use third-party analytics services (such as Google Analytics for Firebase) to collect and analyze usage information pertaining to the MiMedia Services in order to optimize the performance of our applications. However, we do not use these third-party services to track users individually or to collect Personal Information about users unless we have your active opt-in consent. For more information about Google Analytics, please refer to Google Analytics for Firebase Use Policy .
2. What We Do with the Information
The following describes how we use and share Personal Information collected from users of the MiMedia Services:
NOTE: If you provide us with your contacts (names and email addresses, etc.), we will only store and use those contacts as directed by you, including enabling you to use the applicable file-sharing feature of the MiMedia Services. We will not send any communications (e.g. emails) to your contacts, except as directed by you.
(i) protect the rights, property, safety or security of the MiMedia Services, our users and/or the public (including enforcement of our Terms & Conditions )
(ii) detect, prevent, or otherwise address fraud, security or technical issues
(iii) comply with law or legal process (including a court order or subpoena)
(iv) cooperate with law enforcement (including investigation of an alleged or suspected crime, fraud or other illegal activity)
3. Right to Control your Personal Information
The below section outlines the key areas of control that you have over your personal information and how it is collected, used and shared:
Access and Ability to Correct your Personal Information : If you are a registered user, you can log into your account to view and update your account information. If you encounter problems, please fill out our contact form .
Opt out or withdraw consent :
NOTE: Your opting-out of receiving our marketing/promotional emails will not stop email communications from us regarding any payment transactions made by you or as required by law.
Erasure (right to be forgotten) :
If you wish to cancel your MiMedia account, please fill out our contact form or use the member self-service feature located in the Account Settings section. However, you acknowledge that we reserve the right to retain your information if doing so is necessary to: comply with law or legal process (including a court order or subpoena), cooperate with law enforcement (including investigation of an alleged or suspected crime, fraud or other illegal activity), complete a pending transaction, resolve a claim or dispute, or enforce an applicable agreement between you and MiMedia. Please also see below the paragraph on “Data Retention”.
Object to processing of your Personal Information:
You can make the request at any time for MiMedia to stop processing your Personal Information and/or stop sending you marketing communications. To update your privacy permissions, please visit the Account Settings section on our web and mobile applications.
If you have questions, please email us at email@example.com.
Other Important Considerations
We will retain your Personal Information for as long as you continue to use the MiMedia Services, maintain a MiMedia account and, as necessary, to comply with our legal obligations, resolve disputes and/or enforce an applicable agreement between you and us.
Cookies and Similar Technologies:
Cookies are small data files sent to your browser when you visit a
We use both our own cookies, as well as third-party cookies, to do a few different things:
Please note that if you choose to disable or reject cookies from
the MiMedia Services, the MiMedia Services or portions thereof may
become inaccessible or may not function properly.
This also helps third-party service providers understand your
advertising preferences so they can show you ads that are more
relevant to your interests.
Do Not Track (DNT) Disclosure :
We do not currently respond to “Do Not Track” signals of web
browsers. However, should the industry establish uniform
technological standards for recognizing and implementing “Do Not
Track” signals, we would be open to following such industry
We use commercially reasonable measures to safeguard the security
of the MiMedia Services. When you register to create an account on
the MiMedia Services, your Personal Information will be
transmitted to us in encrypted form using the industry standard
Secure Socket Layer (SSL) technology. When you use the MiMedia
Services to store content files, during the upload process your
content files will also be encrypted using the SSL technology.
We do not however, store your Personal Information (except
for your account password) or your content files in encrypted form
once the registration or upload process is complete. We use
reasonable security measures to limit access to our users’ account
information and content to a select few who require such
information to perform operational and/or trouble-shooting tasks
for us. These parties are bound by strict confidentiality
agreements that prohibit disclosure and misuse of such information
We offer two-step authentication for MiMedia android, iOS, and web
When you subscribe to one of our paid subscription plans, we use a
third-party service vendor to handle billing and process credit
card payments relating to your subscription. Such vendor is
PCI-compliant, meaning that it complies with the Payment Card
Industry (“PCI”) data security standards with respect to your
credit card information. For security reasons, MiMedia does
not receive, store, or have access to your credit card
Despite our efforts, no method of electronic transmission or
storage is 100% secure and we therefore can’t completely guarantee
the security of our users’ account information and stored files.
We will endeavor to notify our users if and to the extent required
by law, in the event we become aware of a breach or suspected
breach of the security of the MiMedia Services that affects our
users’ account information and/or stored files. However, you
understand and acknowledge that we are not liable for any breach
of security resulting from causes or events that are beyond our
control, including, without limitation, your own act or omission,
corruption of storage media, defects in third-party data security
products or services, power failures, natural phenomena, riots,
acts of vandalism, hacking, sabotage, or terrorism. By providing
your email address to us, you acknowledge and agree that we may
notify you via email regarding an actual or suspected security
The MiMedia Services are not intended for or directed to
children under the age of 13. You must be at least 13 years of age
to engage in an Identification Activity on the MiMedia Services.
We do not knowingly collect personal information from anyone under
the age of 13. Users between the age of 13 and 17 should only
access the MiMedia Services with parental supervision and consent.
announce and post such changes on the MiMedia Services for the
general public. If you have provided your email address to us, we
may also notify you of such material changes via email. If you
have an active account with us, we may ask you to affirmatively
consent to and accept the changes at the time of your next account
login. By continuing to use the MiMedia Services after such notice
Notice to California Residents – Your California Privacy
Under California Civil Code Section 1798.83 (known as the “shine
the light” law), California residents have a right to request an
information-sharing disclosure from a business to which they have
provided personal information and which has disclosed the
information to any third party for third-party direct marketing
uses in the prior calendar year.
We do not knowingly share our users’ personal information with third parties for such third parties direct marketing uses, except with our users’ opt-in consent. California residents may send requests for information-sharing disclosure under this law to us via our contact form . Please note that, under this law, we are not required to respond to your request more than once in a calendar year, nor are we required to respond to any requests that are not sent to the above-designated email address.