Frequently Asked Questions

How secure is my data?

Extremely secure! Our storage system is located in Tier 1, geo-redundant data centers, which means we maintain multiple copies of your files in more than one secure location. Our enterprise-quality servers are also built on RAID architecture, one of the most sophisticated types of protection available.

How many computers and devices can I back up with MiMedia?

There is no limit to the number of computers, drives or devices you can back up. As long as you have storage space in your MiMedia account you can back up from any number of computers and devices such as your personal laptop, family computer, external hard drives, network drives, and more!

Can I use MiMedia if I'm on a Mac?

Not yet, but support for Mac OS X is on the way. We plan to introduce MiMedia for Mac OS X in 2012, however you can still log in to MiMedia Online and upload files using our (m:) Drive, and access and share your media from any computer with an internet connection.

Still have a question?

Contact us at support@mimedia.com and we'd be happy to help.